These cookies will be stored in your browser only with your consent. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. You can find these complaints online on different forums and review websites. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. That night I googled them and saw a lot of bad reviews about them . Were eager to assist in any capacity we can. The plaintiff is . While assessing an agreement, watch out for any irregularities, as they might highlight a scam. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. Our team couldnt find any proof that Sunset Group offers an official exit program. Unfortunately we didnt realize we were being scammed until later. I would also be interested in any class action lawsuits or any way to getting our money back. Take action now! I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. Overall makes it challenging to cancel their contracts. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. When I asked who is really the travel agency that I am paying to, they were vague about it. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. We also use third-party cookies that help us analyze and understand how you use this website. We are seeking total resolution. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. You can also try to sell your timeshare on your own. The last thing you want is to hand over your hard-earned money to a scammer. They said this was a standard business practice in Mexico. I'm in the process of calling the BBB and seeing what they can do. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . It's such a shame that these crooks are taking advantage of vacationers. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. www.sunsetscam.com Sunset Lounge lawsuit heads to court while venue continues to sit empty. No such website! Are you surprised, you shouldn't be. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. Mar 30, 2006. 1. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. All they would say is "that is what your maintenance fee guarantees". Everything said was identical, currently arguing with them to cancel the contract. sunsetgrouplies@hotmail.com. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. FRAUD (charge #2) - Pg. Thanks. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. A scam is an unlawful plan intended to swindle you out of your cash. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. Historical Court Records (more than 50 years old). If you have any questions or would like help cancelling your Sunset Group timeshares, please dont hesitate to reach out to us. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. Hopefully one day their tactics will end, I meant they are professional scammers. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. There have been a few lawsuits Sunset Group has been involved in. We finally caved in and agreed to meet the last day that we were there. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. It all started the moment we stepped off of the airplane in Cancun, Mexico. This was in March and up until this day they still haven't paid our membership to Ice Gallery. While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. Unfortunately, almost every timeshare exit company promises to do the same thing. 2. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. This is designed to make it easier for people to get out of their contracts and make better choices in the future. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. Others have said that. Please contact me at zillayh@gmail.com. Thanks. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". If they try to weasel their way out of using one, that should be an immediate cause for concern. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. so we just put down a deposit and told that we have 5 days to cancel. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. How To Cancel a Vacation Village Timeshare? Welcome to Sunset Properties Group! They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. www.sunsetscam.com Hi goaliemike, we are here in cancun, we were scammed. a complaint VS. Sunset . Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. Greetings from Earl in Fredericton Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. I asked to see the rules and they changed the subject. The second most common complaint is that Sunset Group uses high-pressure sales tactics. i cannot find anything out on this case though. Our goal is to make it simpler for you to explore your options. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? It has now been almost 5 months and I am losing faith they will ever pay me back. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. I totally regret this. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. Beware of timeshare scams in Mexico! If youre set on going the DIY route, know that it will likely be a long and difficult process. Did they finally move on? Travel & Vacations. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. What should we do? It does not say what "services" are. Some of the lies: How to Get Rid of Cancun Palace Resorts Timeshare? They are taking away their earnest money based on lies and misrepresentation. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. I kept going back and forth with them. Same here would love to know how to resolve. Please don't fall for anything that has Royal Elite's name on it. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. Login. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. The lawyer says most of the time it just disappears after they ding your credit. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. They got me too. Her "closer" finally agreed to text me the details. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. We would alert against working with companies that have been known to scam individuals. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. They had already charged my credit card for the deposit. Sunset Beach Group review: Scam. 7. They request upfront fees for their services from the get-go. This effectively nullifies the contract. 1. I'd rather just pay for the SUV rental and enjoy my vacation. We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. We needed a cab to our hotel from the airport. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. I looked at the internet those properties and added up the costs if bought separately as needed. We have the same story as you. It is part of the Sunset World Company. ComplaintsBoard.com is a leading complaint resolution website on the Internet. For example, one of their properties is Sunset Royal Beach Resort. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. If they dont have a rating, or their grade is very low (an F especially), then its best to avoid them. I live in Australia. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. I only get emails. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. Then she had someone call me to close the deal. Our experience was similar: We are in the same boat and now they are threating us to ruin our credit. After this they charged our credit card and cashed a "check" payment for the same month's payment. Instead of waiting around thinking the solution will present itself to you. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. The Sunset Group is a scam. This is multiple scenarios with the same story. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. You will speak with two reps who tell you that they are giving a . We decided to take advantage of this. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. She added that the package is a great value, that it is transferable, and has no expiration date. Eventually got the price down to something we thought we could actually afford. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. www.sunsetscam.com www.sunsetscam.com. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. to justify the additional $480 added to the $9, 815.00 balance. We are tying to cancel our membership too but they said that it is not valid. This scammers has to stop. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. Records of municipal courts and justice courts are housed here also. by consumers, for consumers. We signed yesterday and they said we cant cancel it. please ask me how: maintenancefee@sunset.com.mx". My credit score got dinged by 150 pts slowly climbing back up. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. We couldn't use the 2 weeks concurrently (travel w/family). He said they will process my deposit refund. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! We finally were contacted by a person named Rosalia Silva Campos. I feel Sorry for those who have suffered from this kind of scam. I wanted to see what they were required to provide to us in the contract. Please we nees help. We trust this article has been useful. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! Has anyone asked for a review and gotten their contract cancelled? They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. 2. They refused. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. 77500. It was very overwhelming and confusing. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. . I wish I had done some research about them. My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back .