Is Viagogo a Scam? How do you get a refund from Viagogo for Invalid Ed I will join any class actionthis judge from Florida is corrupt and must be disbarred for not allowing this though. Piggyback tickets are for seats that are directly behind each other.To list as a Seller, You must provide a valid credit or debit card. Given its business model, Viagogo should have had funds reaped from ticket sales readily available to timely refund buyers, the complaint says, stressing that consumers relied on the promise . Shiflett contacted Viagogo and was informed that Viagogo is unable to refund ticket orders once they have been placed. FanFair Alliance - Ever get the feeling you've been cheated? Note that this is separate from any Tax viagogo is required to charge on its fees. Anti-ticket-touting campaigners the FanFair Alliance have published a guide for people seeking a refund from a secondary ticketing platform - and especially the once occasionally and now . It said it would speak to the consumer rights body the Competition and Markets Authority (CMA) about Viagogos behaviour. is calling on Viagogo to refund customers for events that have been cancelled due to COVID-19. They take your money with no intention of even giving you anything for your purchase. CO. We will refund you within the next 7 business days, as soon as you inform us of the tracking number of the return tickets to the address indicated above. Are you still awaiting a refund for a ticket to an event that was canceled due to the pandemic? In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. I would love to join this lawsuit as I am in the same boat! You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. It says Shiflett has not provided sufficient analysis of the impact of state laws on a nationwide Class. 'I was scammed out of 160 after fraudsters tricked me into buying fake Harry Styles Tour 2023. All sales and bids are final. 'My best friend's wedding had been rebooked for the same date in 2021, so I wouldn't be able to go,' she explained. In the event of a postponement, refunds are not granted. You must contact the However, Shiflett says, after the COVID-19 pandemic canceled the Tool concert and thousands of other events, the company unlawfully avoided honoring its promise of a refund. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. I was promised a refund because the tickets I bought were corrupt. You will be entitled to a full refund or a 120% voucher. As well as charged me double the amount. 2.1 Requirements. Viagogo "refusing" to refund fans for gigs cancelled due to coronavirus I have been fighting with viagogo since October of 2021 with an canceled event. You agree . Additional information can be found in our FAQs and on the ticket details pages. viagogo (@viagogo) / Twitter Fast forward to 2022 now Justin Bieber has announced world tour cancelled indefinitely- reached out to Viagogo multiple times and provided proof from multiple websites showing the cancellation of tour, they keep responding that they have not heard that show has been canceled and will not refund my money. Plaintiff filed a motion last month seeking to broaden the scope of her class action lawsuit against Viagogo from just Florida residents to a nationwide class. 8:20-cv-01880, Jurisdiction: United States District Court, Middle District of Florida, Products/Services: Non-refundable tickets to concerts, Allegations: Viagogo denies its customers refund despite the Viagogo Guarantee. It states that if an event organiser offers tickets to another event, customers will be entitled to those tickets. the concert had been announced cancelled for the last 5 weeks and everyone who purchased their tickets via . Ticketing platforms such as Ticketmaster show the dates as cancelled, though the Canadian singer has yet to comment on the cancellations. I'm Travelling - where and when will I receive my tickets? your claim status, claim form or questions about when payments are No further contact on future rescheduled date since October 2020. However, despite the official announcement . Viagogo reviews, customer feedback & support. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund. In Australia, this is what was done to Viagogo: Ultimately, Viagogo was found liable and fined for infractions pertaining to official site representation (AUD 2.5 million/$1.75 million), total price representation (AUD 1.5 million/$1.05 million), part price representation (AUD 500,000/$350,250), and quantity representations (AUD 2.5 million/$1.75 million). Viagogo-cancelled event and refunds. and that I would only receive a refund if the concert was cancelled etc. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. 1.2 Ticketing Exchange. . BTW the tickets were available also the same day of the concert. 4. The difference between 'cancelled' and 'postponed' events is . January 23, 2022 6:26 pm (Updated January 24, 2022 10:25 am) Fans of singer Adele have been left in limbo after she cancelled a series of Las Vegas concerts indefinitely. They were instructed to mail the tickets to Ireland by five days time, a deadline . Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); In August I had purchased two tickets for a concert. Concert cancellations blamed on COVID variant leave ticket buyers Per the Viagogo site, because it was a rescheduling and not a cancellation, refunds were not available. They do not say they are going to charge such fees per a ticket . NOW THEY CLAIM I OWE THEM THE MONEY FOR THE TICKETS I HAVE HAD TO WASTE SO MUCH TIME TRYING TO RESELL ON OTHER PLATFORMS, This is insult to injury and I have been told by my credit card company that they may consider me the thief even though I made no money from the resell, VIAGOGO did, they have now been paid TWICE for the same tickets and they refuse to refund the new buyer either. We may also first deduct any amount you owe us from any amount we owe you. They gave me complete nose bleed seats. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. About Us . Please add me to this list as I am almost 100% sure I got scammed. Viagogo will keep saying they already paid you but they will never show you the proof of payment. drug injury lawsuits and product liability lawsuits. 2.7 Payment Authorisation. At no time do We provide the Buyer's payment information to the Seller. A Which? consumer rights expert, Adam French, said: Viagogo has a history of ripping customers off and skirting the law, and in these challenging times it seems to be dodging its responsibilities to customers when considering requests for refunds.. Please add me Celine Dion Golden 1 Sacramento Ca want my money back. Rufus Du Sol Tickets. We take no responsibility for such issues. However, the Viagogo refund cancellation class action lawsuit argues that this is in direct conflict with the companys stated policy. Welcome to viagogo's online ticket exchange (the "Site"). Then I sold the tickets to a friend and couldnt remove my listing in time before it sold on viagogo, you know, since they refused to refund me. But Which? I'm at the point that a class action . We would like to show you a description here but the site won't allow us. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. However, Shiflett alleges that after the Tool concert and thousands of other events were canceled due to the COVID-19 pandemic, the company unjustly avoided fulfilling its refund commitment. Backstreet Boys Tour 2023. Viagogo told us that because the tickets for the 2020 event can be transferred to the 2021 event, this is categorised as rescheduled rather than cancelled. Otherwise, avoid!!! Generally; If an event is cancelled - you do not have to do anything. Viagogo Reviews - 1,776 Reviews of Viagogo.com | Sitejabber Why is the price printed on the ticket different to what I paid? Customers Claim Viagogo Won't Refund Tickets to Coronavirus-Delayed Ticket reseller Viagogo defends practices in face of consumer and If your event has either been cancelled or postponed, as soon as we know more information we will contact you with all the relevant details. Answer (1 of 3): Viagogo runs prudent customer care operations. Dextromethorphan hydrobromide (HBR), for example, is known to cause drowsiness. That's not something you're likely to shake off. We cannot control the policy of third-party resellers.'. Which? A spokesperson for Viagogo said: This is an unprecedented time for the live events industry, and we understand that customers might be left disappointed by the fact that thousands of events globally are being postponed, rescheduled or cancelled. Estereo Picnic Tickets. Back in Tasmania after the cancelled concert in Perth, Shane and Jane Johnson applied to Viagogo for a refund. Gill opened a dispute with her bank, but was refunded by Viagogo before her bank started investigating her case. . Hombres G Tickets. This guarantee reportedly assures customers that should their event be canceled, they will receive a full refund for their purchased tickets. Now I find that Viagogo is fraudulent and I and many Aussies have lost a lot of money. The good date is 9/11/21, but the relisted my tickets for 9/21/21. South Shore Hospital recently announced that personally identifiable information and protected health information of more than 115,000 patients were exposed in a data breach. Adele FaceTimes fans as some demand refund for flights and hotels over If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. 7.3 Additional Policies. Hombres G Concert Tickets. Viagogo's cancellation policy states that customers with tickets to cancelled events are entitled to refunds, while tickets for postponed events are usually valid for the new date. Viagogo Fights to Stop Refund Refusal Class Action Lawsuit Gaining Copyright (c) 2006-2023, viagogo AG. I had put the required amount of 180.00 per a ticket. What are the viagogo Terms and Conditions? CH-270.3.014.628-0 with the registered address: viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland, 7.5 Miscellaneous. Some sites, like Viagogo, have already said customers will get a full refund in the event of a cancellation. This company is a total scam. The law catches up with viagogo - event promoters and music fans are Refunds, therefore, aren't applicable. We have the right to withhold payment or collect repayment if the event was re-scheduled or cancelled or if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Terms and Conditions - viagogo ticket exchange