Sharmeelee Bala joined JCPenney in January 2022 as chief information officer, reporting to Marc Rosen, chief executive officer. .tg .tg-c6of{background-color:#ffffff;border-color:inherit;text-align:left;vertical-align:top} I ordered 2 sets of diamond earrings from J.C. Penney for my wife and Daughter-in-law on December 15,2017. Here is a breakdown of what will happen when you use DoNotPay to get compensation from JCPenney in small claims court: There are several companies that have long wait times when it comes to their customer service departments. The address of JCPenney's headquarters will come in handy if you ever have to send them any legal documents. Jcpenney headquarters is in Plano, Texas, United States. Company Contacts - Penney IP LLC Phone: (866) 435-7111 Email: Click here JCPenney offers an inclusive environment and culture where you can find and define yourself - your style, your purpose and your career. .tg .tg-voov{background-color:#333333;border-color:inherit;color:#ffffff;font-size:medium;text-align:left;vertical-align:top} He was promoted to associate general counsel, litigation and privacy in 2020, where he was charged with leading the teams that manage all litigation and privacy affairs for the Company. Non-delivery, carton content shortages, and invoice discrepancy charge backs. Rating 2.2 Reviews 1357 Write A Review Edit 1357 Reviews For JC Penney Headquarters & Corporate Office orders customer service Worst customer service people I have ever experienced. I was informed that the earrings HAD NEVER BEEN SENT OUT!!! Up to 5 JCPenney sells a variety of products. This review was chosen algorithmically as the most valued customer feedback. !MY WIFE MAY LOVE SHOPPING WITH THEM BUT SINCE I PAY THE BILLS THIS LOUSY COMPANY HAS LOST HER AS A CUSTOMER AS I WILL NOT PUT UP WITH BEING LIED TO AND MISTREATED AS A CUSTOMER-THAT MANAGER EVEN COMMENTED ON HOW MUCH MY WIFE SPENT WITH THEM.I AM SURE THE GRINCH WOULD DEFINITELY APPROVE OF J.C. PENNEY CUSTOMER SERVICE BUT I DO NOT!!! Search over 700 Please send us a direct mes, @quesarahconnect We are sorry to hear this! Discuss the issues you have had with JC Penney and work with their customer service team to find a resolution. JCPenney's Customer Service department receives a lot of calls on a daily basis. Joanne (Jo) Osborne works with JCPenney acting as senior executive, general merchandise manager for Beauty, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. 2023 Penney IP LLC. In this role, Melker develops and oversees JCPenneys Transformation office, ensures transformation initiatives are executed to maximize value creation, defines corporate strategy, optimizes corporate processes and explores strategic partnerships for the Company. She was also on the Board for Cosmetic Executive Women in the United Kingdom. Wayne Milano is senior vice president, global sourcing and product development at JCPenney, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. Jcpenney has 37003 employees. Senior VP & Chief Human Resources Officer, Vice President, Talent Management, Acquisition & Inclusion & Diversity, Enterprise Buyer Mens and Kids Footwear and Vendor Manager, Director, Supply Chain Systems & Engineering. We embrace our responsibility to our associates, customers, and communities to treat our environment and each other as we want to be treated. J.C. Penney CEO Marc Rosen sent an email to employees late Thursday saying the corporate staff is moving back into its former headquarters in Plano. JCPenney's Customer Service department receives a lot of calls on a daily basis. Additionally, she has deep experience as an advisor to the worlds largest retail and consumer Chad Duennes is senior vice president of supply chain, reporting to Laurie Wilson, chief supply chain officer, senior vice president planning & allocation and pricing. I will never be back. Ph: (905) 727-1340 or Toll Free: (877) 472-6648; Check your inbox or spam folder to confirm your subscription. .tg .tg-0lax{text-align:left;vertical-align:top} Contact Directory - JCPenney Previously, Conte served 15 years in several progressive finance roles for Lehigh Hanson North America Heidelberg Cement Group. Glen Morris is senior vice president, general counsel at JCPenney, reporting to Marc Rosen, chief executive officer. Looking for a particular JCPenny employee's phone or email? The address of JCPenney's headquarters will come in handy if you ever have to send them any legal documents. SVP, Global Sourcing and Product Development. She began her career at Saks Fifth Avenue, Inc., before assuming roles as store manager and buyer at Bebe Stores, Inc. Wlazlo attended Lowthian College in Minneapolis and the Executive Education Program at Columbia Universitys Graduate School of Business. We take pride in being a one-stop shop for all your needs, with as many options as you can imagine as well as your favorite brands such as Sports Illustrated, Levi's, Dockers, and Skechers. He has also held leadership positions and built strong product portfolios in multiple categories, loyalty programs, and e-commerce businesses with Stitch Fix, Banana Republic, GAP, Inc., and was president of Bootlegger, a Canadian specialty retail brand. At Lane Bryant, Tessaro served as vice president, divisional merchandise manager of intimate apparel and senior vice president, general merchandise manager of merchandising, design and technical design, where she led strategic initiatives in bra innovation, swimwear and plus-size intimate apparel. He most recently served as vice president, divisional merchandise manager where he played a pivotal role in redefining the Home department including several private brand refreshes and launches, helping to gain market share and reposition the Company as a leading Home destination. Headquarters JCPenney 6501 Legacy Dr. Plano, TX 75024 JCPenney Customer Care on Twitter @iamfantasygurl Hello, We have received your DM and will respond soon. All product and company names are trademarks or registered trademarks of their respective holders. She currently serves on the board of directors for the National Association for the Education of Young Children. Reality you opened another card which I did not want and was told sign to reactivate my account. Jcpenney is a Retail company and has headquarters in Plano, Texas, United States. Katie Mullen joined JCPenney in January 2022 as chief digital officer, reporting to Marc Rosen, chief executive officer. JCPenney Corporate Communications jcpnews@jcp.com. Morris is responsible for all facets of the legal function at the Company, including corporate law, securities, transactions, litigation, legal real estate, labor and employment, and regulatory issues. JCPenney was founded in 1902 with one simple rule - to treat others as we would like to be treated. Customer service departments are not known for their speedy service. Jill Soltau email address & phone number | AutoZone Board Member @media screen and (max-width: 767px) {.tg {width: auto !important;}.tg col {width: auto !important;}.tg-wrap {overflow-x: auto;-webkit-overflow-scrolling: touch;}}, iMPOWER by Prabal Gurung for JCPenney Launches with an NYC Pop-Up, Honoring Womens History with Hope & Wonder, Nationwide Rollout of JCPenney Beauty Reaches its Halfway Point, Meet the Leader: Shenece Johns, Senior Director of JCPenneys Inclusion and Diversity Team, JCPenney Beauty takes over the Dot Com Experience. Before Target, Wlazlo spent 19 years at GAP, Inc., in a variety of roles for Gap, Gap Outlet and Old Navy. Palo Alto, California, United States . How Do You Contact the JCPenney Human Resources Department? - Reference.com overflow:hidden;padding:10px 5px;word-break:normal;} (business & personal). Home; Top 200 Companies; . Plaines applies a customer-first mindset to improve performance and profitability, scale high-growth operating models, and accelerating business transformation. As soon as a real human answers the phone, you will be notified so that you can speak to them. He oversees the Companys ethics and compliance, government relations, and privacy groups. So even though they took a picture of my bathrobe and sock order, I never did plus there was no such items on my front porch or on my Ring Doorbell. The earrings were supposed to be delivered to my house December 20-22, plenty of time for Christmas.I called to inquire about the sets of earrings on January 2, 2018 as they NEVER ARRIVED and I had to make last minute Christmas purchases for my wife and Daughter-in-law. Duennes joined JCPenney in May 2012, as east region senior director of supply chain operations. Wlazlo is responsible for leading the Companys global merchandise strategy and operations including Merchandising, Planning and Allocation, Pricing, Product Design, and Development and Sourcing. support@jcp.com JCPenney - Careers in Corporate Positions padding:10px 5px;word-break:normal;} Shop the latest styles in women's clothing and check out the variety of women's dresses available at amazing prices. It was founded in 1902. matter when, where, and how they want to shop. Before FULLBEAUTY, she was vice president of merchandising and production development at Cupid Foundations Inc. and spent six years at Lane Bryant in various leadership roles. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products, home furnishings, and appliances, as well as provides various services, including styling salon, optical, portrait photography, and custom decorating. Its a way to monitor people, its a hassle, Keep your merchandise. Visit our press center; Email us at Press@target.com; Call us at 1.612.696.3400; Investors Corporate Phone Number: 1-972-431-1000Fax Number: 1-972-431-1362Customer Service Number: 1-800-709-5777JCP.com Phone Number: 1-800-322-1189TDD: 1-800-527-7889Credit Card: 1-800-527-4403Gift Registry: 1-800-527-4438Warranty Issues: 1-800-933-7115, Your email address will not be published. Plaines is a member on the board of directors of Nielsen Holdings plc and The Clorox Company. With over 35 years of retail experience at JCPenney, she has held merchandising positions of increasing responsibility in stores and in the Home Office, including vice president, product development services, and divisional vice president, product design and development. who controls access for that supplier's representatives. doe@jcpenney.com). Please send us a DM, so we can help trouble shoot the issue or call us a, @stephenrider Hello Stephen, we are so sorry for the difficulties that you are facing. .tg .tg-fu5n{background-color:#ffffff;border-color:inherit;color:#e71324;text-align:left;vertical-align:top} JCPenney: Employee Directory | ZoomInfo.com Lorem ipsum dolor sit amet consectetur adipisicing elit. Can you please send us a DM w, @ladybugteach411 Hello, Thanks for reaching out. Department Stores, Shopping Centers & Superstores, Retail, 6501 Legacy Dr, Plano, Texas, 75024, United States. Other reasons to reach out to JCPenney's customer service department include: Some customers also contact customer service to ask about recalled items. Type in Skip Waiting on Hold and select the product. Previously, Osborne held the position of senior vice president and general merchandise manager for Beauty and Center Core for Hudsons Bay and spent 18 years at Harvey Nichols with a position on the board as director of concessions and beauty.