Youre having a larf. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. 11 hours ago 11h. By law, they had 20 days to respond. Their reports are deliberately written in a dry, officialese. What a shit show the planning department is. Where neighbours borrow tools and sell sofas. The cameras had been checked by both the landlord's staff and the police and permission was granted for him to have them. As Inside Housing puts it, Many residents in the block and in another across the road had repeatedly complained to the council about the state of their homes. In January and February this year, Mr X sent the council three emails, chasing a response. None of this has the excuse of the councils bankruptcy, which occurred under Councillor Alis predecessor and mentor, Tony Newman and his influential deputy and head of housing, Alison Butler. A horrible horrible design (a word that does the ugly red blocks no justice) totally out of keeping with the local area, over development, and should never have been approved. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. By far Croydon Council is the worse Borough ever. He explained that the CCTV was initially installed for his protection and the neighbours' complaints about this was malicious and had no merit. Report Illegal Parking / mySociety When the law is broken there must be legal redress against the vandals (developers) and where the council fails to take action against those responsible for such failure. Akton Recruitment has an opening for a SHELTERED HOUSING MANAGER ROLES AND RESPONSIBILITIES OF THE SHELTERED HOUSING MANAGER _____ To promote, encourage and support the continued independence and well-being of the sheltered housing tenants by monitoring, enabling and meeting the necessary support needs To assess, review and respond to ongoing support and housing needs of sheltered housing . London. Sadly there isnt a bottomless pit in which to cast the lot of them. If your neighbor complaint is more of the barking dog However, this week has been very different because in and amongst my usual e-mails, I have received messages from residents raising serious safeguarding issues. We risk assess reports of noise and prioritise complaints where more than one neighbouring address is affected. Hide, Send feedback directly to the content team using our website feedback form. Taxpayers seem happy to allow their money to be thrown around paid to service providers without any regard for whether suppliers are doing a good job.We need tighter controls to improve standards. Make a complaint. If talking hasn't resolved the issue, you can make a complaint to your local council or the police. Croydon Council. Based in Croydon and edited by Steven Downes. Find a studio-flat in South East London, London on Gumtree, the #1 site for Residential Property To Rent classifieds ads in the UK. Of all the things most taxpayers would want is for people who are council tenants to have homes that are safe to live in. The types of neighbourly behaviour which seem to generate the most complaints, and which are also behind most of the decisions to move house are: aggressive behaviour (60%) Noise Pollution. Check how much your council tax bill will go up by - The Sun Planning department judged 'at fault' over boundary dispute 8.00am to 5:30pm. The report said that a planning permission would not define the property boundaries. In May 2018, the council opened a planning enforcement investigation to consider various potential planning breaches committed by Ms Z. There doesnt seem to be any accountability so how will things change? Its time there was a full investigation into the relationships between developers, members of the Council and Councillors. tenancy document that obliges the resident to behave in a way that is not antisocial or causes a nuisance to your neighbours. If you're unhappy with something we've done, please let us know. If theyre going to hire more managers isnt it better that they understand quality management , ISO 9001 and all that, to ensure that complaints seldom arise in the first place? Our approach. Nine months on and council tenants are still being ignored By STEVEN DOWNES, The shame that wont go away: the latest edition of Inside Housing magazine, featuring Regina Road and ITV News reporter Dan Hewitt. Croydon council has declared effective bankruptcy for the third time in two years, saying it faces an "existential question" after collapsing under the weight of a "toxic debt burden . Croydon Councils antisocial behaviour officers have been busy helping residents in their battle against criminal and offensive neighbours, successfully securing a number of Premises Closure Orders (PCOs). Gumtree. Contact details of agencies and organisations which can help with anti-social behaviour. Since early 2018 I have tried, along with the Riddlesdown Residents Association and other neighbours, to help Mr and Mrs Newlands, the elderly couple who have lived at 96 Hyde Rd for more than 50 years, to defend themselves from the unsustainable intensification that threatens to swallow up their family home. Full list of school closures today as teachers strike - The Sun CROYDON IN CRISIS: If 2020 was Croydon Councils year of Negreedy and bankruptcy, 2021 has been the year of leaks, mould and a local authority exposed as incompetent and uncaring about those living in its properties. 8.00am to 2:00am. We are committed to making our website accessible to all visitors. Search Gumtree.com; Post ad ; Menu Login/Register Enter a location to see results close by . They say this is necessary as the existing court orders do not allow them to remove the further building work undertaken by Ms Z after she received planning permission.. On April 19 this year, and with the benefit of legal advice, I submitted a formal complaint to the council on behalf of the Newlands. The property is in a great condition, and ready to move in. Croydon Council. 8 Mint Walk And the council knew of the April 2018 High Court judgement and the documents placed on the Land Registry records. After further complaints from the resident the neighbour was issued with a Section 154 notice by the landlord ' s Public Safety Team. Where neighbours support local businesses and get updates from public services. If the noise persists, we will attempt to visit your property at the times the noise normally occurs to witness a nuisance. 3 0 Nov ember 2021. There was not, and has been no sign of any action by the councils planning enforcement officials. Choose the service you want to make a complaint or give us feedback about. Some of her neighbours had been lodging similar complaints to the council's housing department and Axis for four years. This DCP supplements and supports the Ashfield Local Environmental Plan (LEP) 2013. Attribution. Councillor Ali will go down in history as leader of Croydon Council for less than two years, her political career forever stained with the scandal of the council homes on Regina Road the worst homes in Britain, as they were described on national television. The council generally adopts an escalating approach to noise enforcement and can deal with unreasonable . Mobile Homes For Rent Hartland, Mi, Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. How to complain about a neighbour to the council | The Sun The Ombudsmans report says, I have called the complainant Mr X. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Water leaked from lights and into sockets, leading her to unplug her fridge to avoid electrocution., And reporter Hewitt said, Walking into that flat and seeing not just appalling, squalid conditions, but the fact that it was quite obviously dangerous and Fransoy was living there with her two little boys., The most angry I have ever been: reporter Dan Hewitt with council tenant Fransoy Hewitt in Regina Road in March. They complain the council should not have given Ms Z planning permission to build on their land in January 2020. Croydon Council apologises to couple over patio planning mistake Noise complaints | Royal Borough of Greenwich For reasons that should be obvious when dealing with local authorities and their planning departments, the Ombudsman tends to try to avoid becoming enmeshed in disputes between the public and their councils planners. Attribution. Open Menu. Talk to your local police about ongoing crime and anti-social behaviour issues: Contact your police safer neighbourhoods team, NEW Help improve this site by A year on from a Judicial Review into one of Croydon Council's planning department's many contentious rulings, when a judge issued a Court Order that confirmed that the development at 54 Arkwright Road is unlawful, and people are now renting flats in that building - at up to 1,800 per month - even though it does not have a valid planning permission. United Kingdom, NEW Help improve this site by If your issue is not listed above, use our formal complaints form. Mobile Homes For Sale Lycoming County, Pa, how soon after gallbladder surgery can i get a tattoo, How Do Squirrel Monkeys Protect Themselves, Mobile Homes For Sale Lycoming County, Pa. croydon council complaints about neighbours - shipoom.com The law uses the word shall, meaning it is mandatory on the council to reject such an application. This team is usually your first point of contact as a private renter. Unlawful: the destruction of the trees on the Hyde Road site broke the planning conditions. The council has also agreed to try and learn lessons from this complaint, the Ombudsman states, probably more in hope than expectation. Hence the importance of having boundary markers such as concrete posts or brick pillars at all corners of a property, and making sure that neighbours dont nibble away and steal a sliver of land by moving a fence line. Unimpressed: Croydon Council planners handling of the neighbours boundary dispute saw the Ombudsman being sharply critical. The work of OConnell and Hewitt had done in 2021 what Cathy Come Home had exposed in the 1960s. Read more: Ali accused of cover-up over findings on council flats scandal If you are experiencing ant-social behaviour there are many organisations which can help, depending on the situation: To report noise nuisance please email the pollutionteam atpollution@croydon.gov.uk. Nuisance. Only 10% of council housing repair jobs ever get checked, Ali accused of cover-up over findings on council flats scandal, Croydon shamed over dangerous squalor in council flats, Your staff make us feel less than human, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action. Explore. Call the cops The LAPD suggests that noise complaints, from loud TVs to awful parties, are best dealt with by your local police station. I Love Croydon Reviews | Read Customer Service Reviews of croydon.gov.uk To make a complaint, please use the online form below. Overall the workplace culture is one of progression and collaborative . Read more: Croydon shamed over dangerous squalor in council flats croydon council complaints about neighbours In approving application 20/00108/FUL, they did so based on a council officials report, the committee agreed that thereafter the director of planning and strategic transport has delegated authority to issue the planning permission and impose conditions and informatives. Dozens of concerned residents took to the streets chanting "Croydon Council, shame on you" - as part of a protest against poor housing conditions on Wednesday night. He has built out building in his back yard without lawfully planning. You could use a mediation service if raising the issue informally does not work. The parish council said it found vehicles travelling in . A ward councillor, Lynne Hale, spoke at the meeting and raised a series of concerns regarding the overdevelopment of the site. You should be able to find the team's contact details on your council website, usually within the housing . A fair amount of chalk (from those lorry wheels) is also being deposited on the roads so much for any wheelwash facilities ! If the dispute involves a statutory nuisance (something like loud music or barking dogs), you can make a complaint to your local council. another ruling from the Local Government Ombudsman against Croydon Council. Based in Croydon and edited by Steven Downes. We have to build more homes and South of the Borough has to take its share but they should at least be of a high design standard and fit in with the surroundings. . 'The worst I've ever seen': The appalling and 'unliveable' council There were 121 complaints to the Ombudsman about the running of Croydon Council - more than 10 each month. The aim of the charity is to support local residents who are concerned about crime such as burglary, scams and anti social behaviour. I got neighbour from hell and Croydon council dont wish to do anything. The council said the next phase of its Streetspace scheme will launch on 28 September and will use planters and signs to transform four more streets into places to walk, cycle and exercise while maintaining car access for their Also, if you are planning an international move, we can do it. Its definition of anti-social behaviour (ASB) includes playing of loud music and it says that it will take all complaints seriously. only to leave after less than six months without any obvious sign of actually achieving anything. Click here, https://insidecroydon.com/2021/10/05/director-of-plannings-bogus-claim-over-institute-membership/, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action. If your neighbour is a tenant, you could contact their landlord. All Planning Departments can (and do) grant planning permission on land that is not owned by the applicant. Report into Croydon council collapse reveals leadership 'dysfunction To contact us, please email inside.croydon@btinternet.com, elderly couple who have lived at 96 Hyde Rd for more than 50 years, to, Help to support our genuine local and independent journalism, Council chiefs accused by MP of being on side of developers, Council planners 3-month delay over Sanderstead complaint, shed just organised herself an escape plan from Fishers Folly with a new job in Redbridge, Regulation 122 of the Community Infrastructure Levy Regulations 2010, Developers given free rein from a council with no controls, Feeble planners allow builders to get away with (tree) murder, You can support Inside Croydons news-breaking independent local journalism. The same complaint that the council had been sitting on for almost three months. Conwy. Drainage is really important here; it is becoming increasing concerning that the foul water sewers in Riddlesdown are carrying more water than they are designed for and as a result areas downhill from here are suffering frequent episodes of flooding, often foul water and sewage. The two neighbours who really owned the property even had a court ruling in their favour over the incursion on to their land. We can then serve a legal notice under the Environmental Protection Act 1990 requiring the offender to stop causing a nuisance. If people in the social housing sector are treating tenants like that they just lose all hope that anyone is ever going to treat them well. . Designed to abuse the local voters. A neighbour said the situation is "upsetting and frustrating" as so many people are in need of a home. 25.6K Followers. It was not as if the councils planners had not been on notice about the on-going boundary dispute. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. This issue is so important, decent housing is a basic human right, surely. The Council confirmed that the developer must have served notice before making the planning application. How to make a complaint. The closure, which lasts until March 2017, follows a nine-month investigation into complaints of ASB and nuisance. COMPLAINT 202011660. Croydon Council have said there are no plans to review a Purley pubs music licence after a series of complaints over noise because they have not done anything wrong. Which is what makes this ruling, published yesterday, all the more extraordinary in its criticism of the council planners incompetence and lack of professionalism. You can report non-urgent incidents to the Anti-Social Behaviour Team at contact-centre@royalgreenwich.gov.uk or on 020 8921 4411. "A planning enforcement investigation is ongoing and the ombudsman is being updated on the . Just another episode in the regular shambles at Fishers Folly. Heather Cheesbrough, the six-figure salaried council exec in charge of the planning department, recently lectured elected councillors, telling them that, All the planning officers in the team have the highest personal integrity and professionalism.. Call 999 if the crime is still happening or 101 to report a crime later. I also note that under Licenses and Certifications your Linkedin profile STILL includes CMLI though as you know, I was informed by the Landscape Institute (in November 2020) that you had not been a Chartered member since May 2013! You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Posted. We do not provide anout of hours service for complaints about parties. Although, as this website appears to have put my actual name, rather than the alias as I thought it would, I should add that this is just informal advice and you may wish to get your own professional planning or legal advice. Croydons planners have recently lost a significant Judicial Review case in the High Court for their failure to enforce conditions on developments around the borough. This latest Ombudsmans decision against Cheesbroughs department would appear to contradict that contention. Am I missing something? He is supported in his complaint by Mr Y. The ruling stems from a long-running boundary dispute between three neighbours, where one of them started to build a garage on land that they do not own. The aim of the charity is to support local residents who are concerned about crime such as burglary, scams and anti social behaviour. At times the flooding in Lower Barn Road and Mitchley Avenue is so bad that it cuts Riddlesdown in half., And Hale concluded, The whole scheme does absolutely nothing in terms of sensitive optimisation it is pure maximisation of the site to the huge detriment of the green and open local character. As a result of this case, the council has been forced to pay out a modest amount of compensation to the two wronged neighbours, while giving an undertaking to change its official complaints procedures. Noisy neighbours may be protected by new law to stop council snooping Why havent they been made to stop work? Contact the police if you think your neighbour has broken the law - for example, they've been violent or threatening. "Led by an independent external housing specialist, the inquiry will look at what has . Call the police. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. The scale of corporate dysfunction at Croydon council prior to its collapse into bankruptcy two years ago was serious enough to warrant police investigation into potential misconduct in public . JR. Jroc23 Roc. Report anti-social behaviour - Royal Borough Of Greenwich doors being closed. But Regulation 122 of the Community Infrastructure Levy Regulations 2010 requires that these planning obligations must be necessary to make the development acceptable in planning terms and directly related to the development. Tweets. The court granted this in January 2020, the Ombudsmans report states. A London borough has been told to pay out 1,000 apiece to an autistic man and his mother, who cared for him, after it failed to properly support them causing stress, anxiety and a breakdown in family life. Heather Cheesbrough, the six-figure salaried council exec in charge of the planning department, https://www.gov.uk/party-walls-building-works, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action, undertaking a review of the members enquiry process (even elected councillors struggle to get prompt replies to their questions), having more team managers respond to complaints, implementing a new complaints management system and improving communication with residents over delays in complaint handling.