NEVER again! Buffett had a little bit of everything., The room was very nice, clean and in great condition. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am The Academy Hotel Colorado Springs takes special requests add in the next step! Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. 2023 Expedia, Inc., an Expedia Group company. The Academy Hotel 8110 N. Academy Blvd. 20 Best Hotels in Colorado Springs. Hotels from $50/night - KAYAK Great to have an omelette at breakfast! we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! Unfortunately, he was the only one during our stay there that was friendly. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. For convenience, each room includes a refrigerator and a microwave. We allow a maximum of 2 pets per pet friendly room. I would definitely stay again! I'm seeing where it says both? The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. The worst bed we have every had. Contributions should be appropriate for a global audience. The breakfast was excellent and free but the staff during breakfast was totally rude. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. All cribs and extra beds are subject to availability. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Amazingly clean. The eggs are almost impossible to see when laid on most surfaces. Get exclusive access to members-only deals by email. Nobody likes that thought," Freeland said. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Owner quickly gave full 11day-scheduled refund without checking the room for himself. Amazingly clean. A chef was available to make made to order eggs/omelets! Great place to stay, great location and awesome breakfast!! NEVER again! This property has taken steps to provide more sustainable and eco-friendly travel. Is the indoor pool heated all year round? didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. Nobody is safe," Freeland said. Breakfast was top notch. Great value!, Approximate prices in EUR for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. But this would have been bearable had the staff not been downright snotty and rude. This is definitely going to be our go to when spending a night in the Springs. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Check your selected option for more info. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. Pick up the mattresses in the rooms and look under it. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. Unfortunately, he was the only one during our stay there that was friendly. 78 out of 2735 reviews" ". SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. The most helpful contributions are detailed and help others make better decisions. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Tripadvisor performs checks on reviews. - Terms of use - Privacy - Disclaimer. You may either dine in the restaurant or take your breakfast to go back to your room. Reserved 2 rooms, 1 king & 2 queens. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. The front desk staff were excellent as well as the Hotel itself. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Wish there was a hot tub for the grownups but no biggie. There was a line for waffles in the morning only to find out one of the waffle makers had died. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. They're also applicable regardless of the comment's tone. The pool was nice and warm Made beds, replaced towels and amenities. "Before I even bring my bags into an into a hotel room at all. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Yeah right! BED BUGS - Review of Econo Lodge North Academy - Tripadvisor 2015 The Academy Hotel, Inc. All rights reserved. Kids will love the heated pool. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. If the staff was better, the hotel would be an excellent place to stay. Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. It is served in the restaurant. Basically got one night free with purchase of one night compared to other Hotels in same area. The room was large, 900 TV channels and reception area inviting. Breakfast is unreal. * Check-In: 4pm | Check-Out: 11am The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. On Mar 24 2011 Well. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. I was not told that the rooms all along the hallway we being renovated. Bar is always amazing! Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Basically got one night free with purchase of one night compared to other Hotels in same area. Prices are the average nightly price provided by our partners and may not include all taxes and fees. BED BUGS - Review of Econo Lodge North Academy, Colorado Springs, CO Was not really expecting housekeeping but they did come during our 3 day stay. The view of Pike's Peak from our room was amazing. I love that they tell you how to get to our room. Great location, great amenities. We stayed at this hotel last summer, June 2010, and left with some bites on us all. The Academy Hotel Colorado Springs - Booking.com Breakfast buffet daily. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . I felt like it was inconvenient for us to dine there or something. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Review tags are currently only available for English language reviews. Was not really expecting housekeeping but they did come during our 3 day stay. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Staff was amazingly friendly. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Breakfast staff not so hospitable. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Good inexpensive place to stay with a very good staff. Sadly, the 12 pans for custom omelets were neglected until people realized it would take an hour to make a waffle. Management doesn't seem to care much. The Academy Hotel Colorado Springs - KAYAK Bed bugs - Fairfield Inn & Suites Colorado Springs Air Force Academy Rooms hallways ,pool area, dinning area. 714 out of 2735 reviews" ", Rating 6 - Okay. The bathroom had poop on the toilet when we checked in. We went back to the area for spring break and decided to stay there again because of the location and price. One of the best places I have ever stayed. For the money, this hotel was beyond worth it. All of which have experienced no problems. Mountain View was decent but not sure its worth the up charge. Ill start with the pros. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Something went wrong please try again later. Room 238 had bedbugs. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. The Academy Hotel | 8110 N. Academy Blvd. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. All content should be genuine and unique to the guest. The indoor pool was great, the bed's were comfortable. Site content 2006-2019 Maciej Ceglowski Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. There's nothing I didn't like. Want a great night's sleep? This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. We have more than 70 million property reviews, all from real, verified guests. I then contacted the BBB. We even got an upgrade to our room witch was AWESOME!!! The bathroom had poop on the toilet when we checked in. When I checked in I paid in advance for a one week stay at a special winter rate. Check under the box spring. New Berlin WI Bed bug Hotel and Apartment Reports Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. I have never received such terrible treatment in my life!! Pool area was poorly lit but was heated. Staff was friendly. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. Called back immediately to report and the GM called back fe. Sincerely, John Wilkins/Owner. We checked into the hotel and the person at the counter was very friendly and personable. Bed Bug Attorney in Colorado Springs, CO - Bed Bug Lawyers Colorado resort disputes bed bug claims made in viral video - KMGH Breakfast is excellent for a hotel breakfast. All staff members were amazing! Beautiful property! Its an older hotel, but its clean and the free breakfast makes it a must stay. Also the heater in my room didnt work I had to use a portable heater to heat the room. Please see our partners for more details. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. The mountain view is stunning. more. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. Examine your luggage carefully while repacking and when you return home. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Its a bit old and outdated, the rooms were a bit dusty. Right now bedbugs are a problem here at home in Colorado and in all 50 states. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. The property was run down and the room was awkward and small, especially the bathroom. Bed Bug - The Academy Hotel Colorado Springs - Tripadvisor Overall the hotel was very nice as was the experience. Lock in the lowest price from these sites. Highly recommend. Free WiFi and a daily hot breakfast with omelets and waffles is included. academy hotel colorado springs bed bugs News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 Our room was clean and stocked. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. They give you a welcome goodie bag. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Travelers may receive a savings voucher when they submit a review. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. I really didn't know about bed bugs at the time. Tripadvisor performs checks on reviews. 96 out of 2735 reviews" ", Rating 2 - Terrible. The Academy Hotel is independently owned and operated. N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. Yeah right! Breakfast was above expectations, and the restaurant was on point. The only way to leave a review is to first make a booking. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. See More Rooms & Suites 01 / 09 These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. To edit a review youve already submitted, contact our Customer Service team. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. A business center with fax and photocopying services is available. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. This is not a rash, these are bites! This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. They also have very strict protocol on handling complaints such as this. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. The rest of the staff was very, very rude and it did not feel welcoming. Pool was so crowded my 16 year old wouldnt get in. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Even Nice Hotels Can Get Bed Bugs. Here's How To Check For Them. - HuffPost However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Room was a nice surprise- nice size, comfortable beds and chair. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Lock in the lowest price from these sites. The Academy Hotel Colorado Springs - Orbitz Respect the privacy of others. Very tranquil atrium area. The following reports are from third party sources. 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away Freeland admits it's work that can make your skin crawl. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. We do allow pets and have a designated area for pet friendly rooms. The breakfast was excellent and free but the staff during breakfast was totally rude. NEVER again! Check your booking confirmation email to find your booking number and PIN. Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. Service was amazingly efficient. From complimentary high-speed internet to plush beds, this hotel has it all. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. I really didn't know about bed bugs at the time. There was a problem loading the reviews. The restaurant on site did not have very many options but what we did get was really good. Best Western The Academy Hotel Bed Bug Reports We were told there was a hot tub at the hotel - there was not one. Please note that a deposit fee is charged per night at this property. Oh, & rooms were almost sound proof! The place was super clean. Pet-friendly rooms are also available. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. (Click on the Red Icon to view detailed bed bug reports.) There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America Hotels.com - Deals & Discounts for Hotel Reservations from Luxury The number of extra beds and cribs allowed depends on the option you choose. Server was very nice as well. But this would have been bearable had the staff not been downright snotty and rude. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Room had some leaking issues at sink but was still very clean and fresh. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, The facility was a great experience for the modest price., They have a wonderful breakfast bar. Taxes and fees that are shown are estimates only. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets.
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